Help Center
Answers for Food Makers and Kitchen Hosts.
- Adding Team Members — Bringing helpers to your booking? You can add them as team members right in the app, so the host knows who'll be in the kitchen. Before you book Check the…
- Booking Time Slots — Kitchen Hosts set the availability for each of their kitchen sections. You choose the dates and times you need, then send a booking request to the host…
- Searching for Kitchens — Follow these steps to find the right kitchen for you. Search by location and date Open the Syzl app. In the search bar, choose the city or address where you…
- Accessing and Saving Booking Receipts — You can view and download the invoice for your bookings, and the receipt once the booking has been paid. We recommend saving a copy of each receipt for your…
- Damage Deposit — Accidents happen. To protect Kitchen Hosts, every booking request on Syzl includes a damage deposit provision. How much is the deposit? Regular bookings: $100…
- Creating a Syzl Account - Food Maker — Creating a Syzl account is simple and free. You can sign up with: Google Facebook Apple (in the iOS app) Your email address and a password Getting started…
- How to Adjust Kitchen Availability and Rates — As a Kitchen Host, you share your kitchen on your terms. You decide when each kitchen section can be booked and what it costs per hour. You might raise rates…
- How to sync your calendar to your kitchen listing — Connecting your calendar keeps your kitchen's availability accurate. Syzl checks your calendar so makers can't request times you're already busy, and your…
- Cleaning After a Maker Booking — Every maker is responsible for leaving the kitchen the way they found it. To make sure there's time for that, Syzl builds cleaning time into every booking…
- How to List Your Kitchen — Listing your kitchen on Syzl is free. Once you have a Syzl account, you can create a listing at any time from the Syzl app at app.syzl.io. Start a new listing…
- Who can list their space on Syzl? — Single-location owners If you own or run one commercial kitchen, such as a restaurant, culinary school or community centre, you can list it on Syzl. It's a…
- Cost of Using Syzl - Host — Syzl's mission is to give food makers affordable access to certified kitchens, and to help hosts earn extra income from kitchen time they aren't using. That…
- Do you have kitchens in my city? — The quickest way to find out is to look at the map in Syzl. Open the app and, on the Home tab, tap the map icon next to the search bar to see the kitchens…
- I need a nut-free kitchen. How can I find a kitchen that matches my needs? — Hosts list the dietary restrictions they follow in their kitchen, such as nut-free, and you can match them to your needs. Check a listing On any listing, look…
- What do you mean by "certified kitchen"? — On Syzl, a certified kitchen has an approved local health inspection on file with Syzl (for example, DineSafe in Toronto). These listings show a certification…
- Can I book a kitchen for purposes other than cooking food? — Yes. Whether you're prepping a big family holiday meal, shooting a video, or hosting an event, there are kitchens on Syzl that can work for you. Look for Demo…
- How much is it to book a kitchen? — Signing up for Syzl and browsing kitchens is free. You pay only when you book. What you pay The kitchen's hourly rate. Kitchens are booked by the hour, and…
- Insurance FAQ — Insurance protects you if your business is found legally responsible for injuring someone or damaging their property. Here's how insurance works on Syzl. Do I…