Insurance FAQ

Insurance protects you if your business is found legally responsible for injuring someone or damaging their property. Here's how insurance works on Syzl.

Do I need insurance to book a kitchen?

Yes. You need valid proof of insurance on file before you can send a booking request. Each host also chooses an insurance requirement for their listing:

To see a kitchen's requirement, open the listing and tap View insurance requirements.

How do I add my insurance?

If you already have a policy, upload your proof of insurance (your certificate of insurance) to the Documentation section of your profile. You can also add it during checkout. Your document counts as soon as you upload it. Our team may review it afterwards, and if it doesn't meet the requirement we'll mark it invalid and you'll need to upload a new one.

Make sure your policy meets the kitchen's requirement and is still valid on the dates you book.

What if I don't have insurance yet?

You need valid proof of insurance on file before you can send a booking request. If a kitchen requires insurance and your proof is no longer valid by the listing's cancellation deadline, your booking will be cancelled.

In Canada, Syzl has partnered with Zensurance, who specialize in coverage for small food businesses and can help you build a policy that fits your business. For a walkthrough, see Getting a quote for optional commercial liability insurance (featuring Zensurance).

Booking a kitchen in the US? You can get coverage through FLIP (Food Liability Insurance Program).

For kitchen hosts

You set your insurance requirement when you create or edit your listing. Requiring insurance means every maker who books your kitchen must have proof of insurance on file before their booking goes ahead. For your own business in Canada, talk to Zensurance about the coverage that fits your kitchen.

Common types of business insurance

Commercial General Liability (CGL)

Covers claims of third-party bodily injury and property damage caused by your business, through negligence or an accident. If you're sued, it typically covers damages awarded against you and your legal defence costs. This is the coverage most hosts ask for.

Example: Your soup warmer falls off your booth at an event and scalds a customer. Your CGL insurance may cover their medical bills and your legal fees.

Product liability

Covers claims that a product you made or sold, including food, caused bodily injury or property damage. For example, food poisoning or an allergic reaction caused by your food.

Tenant legal liability

Protects you from the risks of working in a space you rent, such as damage you cause to the kitchen or the host's property. Landlords and hosts often ask for it.

How much does insurance cost?

Every business is different. Your premium usually depends on:

For a quote in Canada, contact Zensurance. In the US, see FLIP.