What is Private Calling? — Private Calling lets you phone the other person on a booking (a food maker or a kitchen host) straight from the Syzl app. Neither of you sees the other's…
Reviews — How to leave, edit and read kitchen reviews after a completed booking, and what hosts can do about a review.
Resolving a Problem with a Booking — What to do when something goes wrong with a booking: talk it through, contact support, and handle damage and deposit claims.
Notification Settings — Choose how Syzl reaches you: push notifications, SMS, email reminders and private calls.
Deleting Your Account — How to ask us to delete your Syzl account and personal information, and what records we keep.
Booking statuses explained — What Requested, Approved, In progress, Completed, Denied and Cancelled mean, and why a request can expire after 48 hours.
Using Syzl in the United States — Syzl in the US: choosing your country, USD pricing, documents and insurance for makers, and payouts for hosts.
Contacting Support — How to reach the Syzl support team by email or from the Support page in the app, and what to include.