Reviews

Reviews help food makers choose the right kitchen and help hosts show what their space is like. On Syzl, food makers review the kitchens they've booked.

Who can leave a review

You can review a kitchen once you've completed a booking there. You can leave one review per kitchen listing, and you can edit it later.

Leave a review

1. Open the Bookings tab.

2. Find a completed booking and open it.

3. Tap Leave a review.

4. Rate the kitchen from 1 to 5 stars for Overall, Cleanliness and Communication.

5. Add a comment about your experience, then tap Submit.

Your review's star rating is the average of your three scores. The kitchen's rating is the average of all its published reviews. Your review appears on the listing shortly after you submit it.

Edit a review

Once your review is published, open the same completed booking and tap Edit Review. You can also see your published reviews under Me > Reviews.

Reading reviews

Each kitchen listing shows its average rating and the total number of reviews. Open the reviews to see the average for Overall, Cleanliness and Communication, read comments, and sort them by newest, highest rating or lowest rating.

Tips for a helpful review

• Be specific: mention the equipment you used, how clean the space was and how easy it was to get in.

• Keep it about the kitchen and your booking.

• Leave out personal details, such as access codes or contact information.

For kitchen hosts

Reviews appear on your listing and shape your average rating. Clear house rules, a clean space and quick replies to messages all help. If you think a review is inappropriate or is about a booking that didn't happen, email help@syzl.io or tap the email address on the Support page in the app, with the listing name and the review, and our team will take a look.