Notification Settings
Syzl sends updates about your bookings, messages and account. You choose where they reach you in Notification Settings.
Open your notification settings
Open the Me tab.
Tap Notification Settings.
Switch each option on or off.
Your options
Push notifications
In the Syzl app on iPhone or Android, push notifications go to your device. On the web, they're sent through your browser. If you switch them on, your device or browser may ask you to allow notifications from Syzl.
If your browser blocks notifications (for example, through an ad blocker or privacy shield), you'll see a warning at the top of the page. Allow notifications for Syzl in your browser settings, then try again.
SMS
Text messages go to the mobile number on your profile. To change it, tap the number shown under SMS, or go to Me > Edit Profile. Carrier message and data fees may apply.
If you replied STOP to one of our texts, SMS is switched off for your account. To turn it back on, text START to the same Syzl number.
Email notifications go to the address on your account. Here you can switch Abandoned Bookings reminders on or off. These are emails we send if you start a booking but don't finish it. Emails about your bookings and account aren't controlled by this setting.
Calls
Turn on Calls to let hosts and food makers call you through Syzl. Your personal number stays private. See Private calling for how it works. Carrier fees may apply.
Not getting notifications?
Check that the right option is switched on in Notification Settings.
Check that the mobile number and email on your profile are correct.
On your phone, make sure notifications for Syzl are allowed in your device settings.
Look in your spam or junk folder for emails from Syzl.
Still stuck? Email help@syzl.io or visit the Support page.