Deleting Your Account

You can ask us to delete your Syzl account and your personal information at any time. There's no delete button in the app. Deletion is handled by our support team, so you'll need to email us a request.

Before you ask us to delete your account

• Upcoming bookings: cancel any bookings you don't plan to keep. See Cancelling a booking.

• Receipts: download any receipts you need for your records. See Accessing and saving booking receipts.

• Kitchen hosts: make sure any upcoming bookings at your kitchen are sorted out and you've received any payouts you're owed. See Getting paid.

How to request deletion

1. Email help@syzl.io from the email address on your Syzl account. You can tap the email address on the Support page in the app to start the email.

2. Use a subject like "Delete my account".

3. Tell us whether you're a food maker, a kitchen host or both.

We may ask you to confirm the request before we delete anything. We delete your account within 30 days and email you when it's done.

What we keep

We remove your personal information from Syzl. We keep certain transaction records, such as bookings, payments and invoices, because we need them for auditing and tax purposes.

For more about how we handle your information, read our Privacy Policy.

Just want fewer messages?

If you only want to hear from us less, you don't need to delete your account. You can turn off texts, push notifications and some emails in Notification settings.