Communicating with your Host Prior to a Scheduled Booking

We want every booking to go smoothly. The best way to make that happen is to use messaging to sort out the details with your Kitchen Host well before your booking starts.

Questions to ask your host

• How will you get into the space?

• Who else will be there while you're using the kitchen?

• Are there any rules for using the equipment?

• What are their cleaning standards?

• Who's your contact person while you're there?

Haven't heard back?

Kitchen Hosts usually run food businesses of their own, so give them 24 hours to reply. If it's been more than 24 hours since you sent your message, email us at help@syzl.io or use the Support page in the app, and we'll help you get in touch with them.